Privacy Policy

Kaizen Hyperion Limited is a business group that builds, operates and invests in businesses that address important needs across the economy.

For the purposes of applicable data protection laws, including the Nigeria Data Protection Act 2023 (NDP Act), Kaizen Hyperion Limited is responsible for determining how and why personal information collected through this website is processed.

Registered Address: 5th Floor, Ikoyi Plaza, Ikoyi, Lagos, Nigeria

Email: hello@kaizenhyperion.com

Depending on how you interact with us, we may collect the following categories of personal information:

Information you provide to us

• Full name
• Email address
• Telephone number
• Company or organisation name
• Job title or professional information
• Information contained in enquiries, messages or correspondence
• Information provided when applying for employment or other opportunities
• Any other information you voluntarily provide to us

Information collected automatically

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and interactions with the website
• Date and time of visits
• Referring website or source
• General website usage and performance information

Where cookies or similar technologies are used, they are handled in accordance with our Cookie Notice and your applicable preferences.

We may collect personal information when you:

• Submit a contact or enquiry form
• Contact us by email, telephone or other communication channels
• Subscribe to our communications
• Apply for a job, internship or other opportunity
• Request information about Kaizen Hyperion or any of our businesses
• Interact with our website
• Participate in surveys, events or other activities organised by us
• Otherwise voluntarily provide information to us

We may also receive information from service providers and other third parties where this is permitted by applicable law.

We collect and use personal information only for legitimate and specified purposes.

Depending on the nature of your interaction with us, we may use your information to:

• Respond to enquiries and requests
• Communicate with you about our business, services or opportunities
• Provide information you have requested
• Process and manage applications for employment or other opportunities
• Maintain and improve our website and digital platforms
• Understand how visitors use our website
• Manage our business relationships
• Protect the security and integrity of our website, systems and information
• Detect, prevent and investigate fraud, misuse or other unlawful activity
• Comply with applicable legal, regulatory and reporting obligations
• Establish, exercise or defend our legal rights
• Carry out other purposes that are communicated to you at the time your information is collected

We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by applicable law.

Depending on the circumstances, we may process your personal information on one or more lawful bases recognised under applicable data protection law. These may include:

• Consent: where you have voluntarily given consent for a specific purpose
• Contract: where processing is necessary to enter into or perform a contract with you
• Legal obligation: where processing is necessary for us to comply with a legal or regulatory requirement
• Legitimate interests: where processing is necessary for our legitimate business interests and those interests do not override your applicable rights and freedoms
• Vital or public interest: where applicable under relevant data protection law

Where we rely on consent, you may withdraw your consent at any time, subject to applicable legal or contractual limitations.

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• Companies within the Kaizen Hyperion group, where appropriate and lawful
• Professional advisers, consultants and service providers
• Website hosting, technology, analytics and communications providers
• Recruitment or employment service providers where relevant
• Regulators, government authorities, courts or law enforcement agencies where required or permitted by law
• Other parties where you have given permission or where disclosure is otherwise lawful

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that they process the information appropriately and in accordance with applicable data protection requirements.

Some of our technology, hosting or service providers may process or store information outside Nigeria.

Where personal information is transferred outside Nigeria, we will take appropriate measures to ensure that the transfer and subsequent processing are carried out in accordance with applicable data protection requirements.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include appropriate access controls, security procedures, system safeguards and organisational practices.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should therefore take reasonable precautions when communicating personal information online.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, regulatory, accounting or reporting requirements.

The appropriate retention period may depend on the nature of the information and our relationship with you.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal requirements.

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and support website performance.

Some cookies may be necessary for the website to function, while others may be optional.

Where required, we will provide appropriate information and choices regarding non-essential cookies.

You may also be able to manage cookies through your browser settings.

Subject to applicable law and any relevant limitations, you may have rights in relation to the personal information we hold about you. These may include the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion or erasure of your personal information in appropriate circumstances
• Request restriction of certain processing activities
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request portability of your personal information where applicable
• Object to certain forms of automated decision-making where applicable
• Lodge a complaint with the relevant data protection authority

The NDP Act recognises a number of these rights, including rights relating to access, rectification, erasure, restriction, objection and data portability. The exercise of these rights is subject to applicable legal requirements and exemptions.

If you would like to exercise any of your data protection rights, or if you have a question about how we handle your personal information, please contact us:

Email: hello@kaizenhyperion.com

Subject: Data Protection Request

We may need to request additional information from you to verify your identity before processing certain requests.

We will consider and respond to valid requests within the timeframe required by applicable law.

Our website and corporate services are not generally directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

Our website may contain links to websites, platforms or services operated by third parties, including websites belonging to companies within the Kaizen Hyperion portfolio.

Those websites may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policy of any external website before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or data protection practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where appropriate, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

We take privacy concerns seriously.

If you believe that we have handled your personal information improperly or in breach of applicable data protection requirements, please contact us using the details provided above so that we can investigate and address your concern.

You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or another competent regulatory authority, where applicable.

For questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, please contact:

Kaizen Hyperion Limited

Email: hello@kaizenhyperion.com

We will endeavour to respond to privacy-related enquiries promptly and in accordance with applicable data protection requirements.